The standards are high here – We take all your concerns very seriously, and aim to treat everyone fairly if a problem arises. This demonstrates our belief in equality and high standards throughout our dynamic website, whether you are a consumer or a trader.

TheTradesBase logo represents our high standards and we take care to ensure you can rely on it when choosing a trader.

That really is up to you! We’ve done all the hard work by ensuring that all our traders are the best of the best, but you can make choices as a result of the following:

• The reviews which have been left on the website
• The trader’s profile
• The trader’s qualifications and memberships (these are listed with logos and in the qualifications box)
• Photographs of previous work

We are a free online directory of tradespeople you can trust because their place on the website depends upon their quality of service. Consumers can leave feedback for our traders based on the work that has been done for them, which continues to improve the reliability of the service.

At TheTradesBase.com, we do all the hard work for you! We have hundreds of local tradesmen in your area who have been vetted by our team to check on all the questions you’d like to ask yourself. If the feedback isn’t good enough when they request to join up to TheTradesBase.com, they won’t be on our website. Simple!

Firstly, you’ll need to register to guarantee that you are who you say you are, and then we have a handful of simple questions about your views on the trader and the work they carried out for you; at the bottom of the page is your opportunity to leave your views about the whole experience in your own words. You can click the link next to the trader you’ve used to go directly to their feedback page.

By registering, we are able to carry out regular spot-check calls to consumers who have left reviews, to ensure that a review is left by the person stated. TheTradesBase.com will NEVER use your details for marketing purposes, or pass on to third parties. We take fake references very seriously, and the tradesperson who is involved will be deactivated from our website with immediate effect once exposed. This is an extremely rare occurrence, as the traders we have with us are here for their superior standards and work ethics.